No problem, in some cases this is even the right decision. Because in most cases it is not enough to simply open the notebook case, a lot more is necessary. So before your notebook unintentionally suffers even more damage, simply send it in to us and our competent technicians will replace your display in the shortest possible time. This way you only pay a slightly higher price compared to ordering a display without installation and you are also on the safe side as far as possible damage during the display repair is concerned. And the most important thing – you only have to do without your laptop for a few days. 95% of all display repairs are carried out within 2-4 days.
In this video we answer the most important questions about laptop displays.Learn more >
You have to measure the diagonal of your display by measuring from one corner to the opposite one.
You might have to convert from cm to inches. 1 inch is 2,54 cm, so a 19" display would also be a 48cm display.
When manufacturing a Display there can be errors in some pixels. This will result in the pixel or sub-pixel not letting any light pass or never blocking light. If a complete pixel is defective it will either be black or white. However, the same error can also occur in a subpixel, which will then result in it always/never displaying its respective color (either red, green or blue). Due to the very high number of pixels such errors are almost impossible to avoid, and that is why displays with a few pixel errors are still shipped.
Vertical or horizontal lines are almost always a sign for a display damage.
A display damage is also indicated by lines that (dis-)appear when the display is pressed on.
In this case the display has to be exchanged.
If the Display is black, but the Desktop can still be seen a bit, this means, that the background light has died.
Some of the errors could be:
In most cases it is probably best if you send your device in for repair to a specialist.