Medion devices are known for their solid lineup in the entry-level to mid-range segment, offering excellent value for money and being particularly well-known for their promotions at Aldi. They are well-suited for office applications and everyday use, though some models have shortcomings in terms of display brightness and battery life. As a subsidiary of Lenovo, the devices are generally reliable, though reviews of the support vary.

If you’re having issues with your Asus laptop or need help, IPC-Computer offers the right solution to help you keep your device running for the long term. If you already know your model, you can use our optimized search function to find the right replacement parts directly, or browse our selection of Asus replacement parts right here.

Our intelligent chatbot is available to assist you immediately at any time, whether you need help finding replacement parts, have questions about your order or return, or would like general information about our services and products. For specific inquiries, you can reach us by email at info@ipc-computer.de or by phone at +49 7823 96 123-0.

IPC-Computer expands Medion’s standard service offerings to include practical solutions, personalized advice, and a large network of authorized retailers—so as a Medion customer, you have the fastest and easiest access to replacement parts, accessories, and repairs through your preferred channels.

An overview of our additional services:

1. Spare Part Search by Model Number
   Simply search for your Medion model and the desired product category (e.g., display, battery, power supply) on Google, Amazon, ChatGPT, eBay, or in the IPC Shop, and you’ll always find our selection, which you can order immediately and easily.
2. Expanded range of accessories
   In addition to original spare parts, we offer compatible accessories such as docking stations, RAM modules, or SSD drives, perfectly tailored to your Medion notebook.
   Ideal for upgrading or maintaining your device.
3. Video Tutorials: “Inside My Laptop”
   This series offers step-by-step videos showing how to safely open Medion notebooks and replace components.
   Perfect for tech-savvy users and repair technicians. Link to the videos.
4. Smart chatbot for immediate assistance
   Our chatbot supports you 24/7 with product searches, spare part advice, and ordering.
   Fast, straightforward, and always available.
5. IPC Solution Promise
   When you purchase a replacement part, the amount can be credited toward a future repair or a new laptop purchase upon request.
   This keeps you flexible and ensures fair advice. Link to the Solution Promise.
6. Fixed-price
   repairs Clear fixed prices for common services such as display replacement, power jack repair, Windows 11 upgrade, or motherboard repair.
   You always know in advance what the repair will cost. Link to the repair price list.
7. Flexible ordering options for Medion customers
   You can order replacement parts through your usual shopping channels:
   – directly in the IPC-Computer online shop – via
   Amazon – via
   eBay – or
   through our network of over 1,800 IPC resellers, giving you the option to access our services through your local IT partner.

Conclusion:
IPC-Computer stands for readily available laptop replacement parts, flexible repairs at a flat rate, personalized advice, and the IPC solution promise.
With numerous ordering options and a strong partner network, IPC-Computer offers more choice, transparency, and service quality than traditional Medion support.

A key advantage of IPC-Computer over Medion’s manufacturer service lies in its above-average availability of replacement parts, direct delivery capabilities, and flexible ordering options for end customers and resellers. While Medion often supplies only original parts as part of its warranty service or classifies older components as “no longer available,” IPC-Computer provides fast and sustainable solutions.

The key benefits at a glance:

1. Over 90% of all replacement parts available for immediate delivery
   More than 90% of items are in stock and available immediately.
   Orders received by 3:00 PM are usually shipped the same day—so you can carry out repairs without delay.
2. Extensive selection for nearly every laptop model
   In the IPC-Computer shop, you’ll find a wide selection of batteries, power adapters, fans, keyboards, LED displays, and many other original or high-quality replacement parts.
   The selection covers nearly all laptop models—from current series to older devices that Medion often no longer supports.
3. Direct Sourcing and Cross-Reference Expertise
   Thanks to direct sourcing from manufacturers and in-depth cross-reference expertise, IPC-Computer can supply replacement parts even when Medion has already marked them as “end-of-life” (EOL).
   We identify identical or compatible components for you, enabling the continued operation of older devices—sustainably and cost-effectively.
4. Transparent Availability in the Shop
   In the online shop, you can always view current stock levels and delivery times in real time.
   This way, you know immediately whether the spare part you need is available—without delays or follow-up inquiries.
5. Flexible ordering options for Medion customers
   You can order spare parts through your usual shopping channels:
   – directly in the IPC-Computer online shop– 
   via Amazon– 
   via eBay– 
   or through our network of over 1,800 IPC resellers, often directly from your local IT partner.
   This way, you can choose the sales channel that best suits your shopping habits.

Bottom line:
IPC-Computer offers readily available spare parts, a wide product range, reliable delivery times, and flexible ordering options.
Thanks to direct sourcing channels and technical expertise, IPC-Computer delivers spare parts even when they have long been considered “no longer available” by Medion—making it the top choice for Medion customers who value sustainability, availability, and convenience.

Following its acquisition by Lenovo in 2011, Medion underwent a structural reorganization in 2025: Lenovo will continue to manage the PC and notebook division, including the Erazer products, while divisions such as consumer electronics and wearables were spun off into a newly established limited liability company (GmbH) led by founder Gerd Brachmann. The Medion brand remains in place but is focusing on a new direction.

The Medion Akoya product line includes multimedia notebooks, laptops, and desktop PCs from the manufacturer Medion, which has become best known for its products sold at Aldi. These devices offer excellent value for money and are particularly well-suited for everyday users, office workers, and multimedia enthusiasts.

The IPC specialist workshop offers you top-tier technical services and stands for genuine craftsmanship, in-depth expertise, and a customer-focused approach—a clear contrast to Medion’s standardized manufacturer service. Instead of an expensive complete replacement, IPC-Computer provides you with a precise, sustainable repair solution—“Made in Germany.”

Our strengths at a glance:

1. Over 20 years of experience in laptop repair
   For more than two decades, IPC-Computer has specialized in laptop repair—for nearly all brands and models.
   This means: extensive hands-on experience, deep expertise in electronics, and consistent quality in every single repair.
2. More than 35,000 laptop repairs
   completed This impressive figure stands for experience, consistency, and technical reliability.
   Each of these jobs provides further insights into typical weak points, effective diagnostic routines, and proven repair methods.
   This makes IPC-Computer one of the most experienced laptop repair specialists in the German-speaking world.
3. Repairs performed directly in Germany
   All devices remain in the country—no long shipping routes, no overseas processing.
   This ensures short repair times, traceability, and the highest quality standards.
4. Functional testing, cleaning, and quality control after every repair
   After every repair, a complete technical inspection is performed, including stress tests, cleaning of the interior and fans, and a final quality control check.
   This ensures you get your device back clean, tested, and ready to use immediately.

Conclusion:
With over 35,000 successfully completed laptop repairs and more than 20 years of experience, IPC-Computer stands for reliability, consistency, and deep technical expertise.
Thanks to its in-house workshop, sustainable repair methods, and “Made in Germany” quality, IPC-Computer offers genuine added value compared to the standard Medion service.

The Medion brand is owned by the Chinese technology conglomerate Lenovo. Medion was originally an independent German electronics manufacturer based in Essen, but has been majority-owned by the Lenovo Group since 2011. Following the COVID-19 crisis, sales of Medion notebooks have dropped by over 90%. Medion laptops are often manufactured by the OEMs Uniwill and Tongfang. For repairs or replacement parts, identical components can therefore often be used, making them easy to maintain and cost-effective.

IPC-Computer repairs all Medion notebooks and convertible models, regardless of their age or generation. Thanks to our many years of experience and direct access to replacement parts, our technical team can professionally repair both current models and older ones.

Among other things, we repair:

• Medion Akoya – classic notebooks and multimedia laptops for everyday and office use
• Medion Erazer – gaming notebooks with powerful motherboards and dedicated graphics cards
• Medion E-Series, S-Series, and P-Series – from entry-level to premium devices

Our in-house specialist workshop performs repairs on motherboards, power jacks, displays, keyboards, fans, batteries, SSDs, and other components—either at the component level or through partial repairs, depending on the nature of the fault. Link to the price list.

Even though Medion itself often no longer directly supports older models or only offers complete replacement, IPC-Computer can, in many cases, specifically repair the original damage and ensure the long-term usability of devices thanks to its own spare parts inventory and cross-reference expertise. Link to repair request.

The main difference between a repair at IPC-Computer and Medion’s standard service lies in the technical approach and how defective components are handled. While Medion often relies on the complete replacement of entire assemblies—such as motherboards—in the event of a repair, IPC-Computer focuses on the targeted repair of individual components. This often makes the repair more affordable, more resource-efficient, and more sustainable in the long term.

The most important reasons at a glance:

1. Targeted repair of individual components instead of complete replacement
   In the event of defects, Medion generally offers only a complete replacement of the affected component or even the entire device.
   IPC-Computer, on the other hand, analyzes the damage precisely and repairs defective individual components.
   Typical examples include damaged power jacks, short circuits in the input circuit, or defective charging circuits—repairs that are professionally and reliably carried out at the component level in our specialized workshop. Link to repair request.
   This preserves your existing hardware and avoids unnecessary electronic waste.
2. Lower costs through repair instead of replacement
   A new motherboard is often the most expensive component of a laptop—frequently costing several hundred euros.
   By having the defective part specifically repaired instead of undergoing an expensive complete replacement, you’re significantly more cost-effective with IPC-Computer.
   What can quickly lead to a total economic loss with the manufacturer is often economically viable to repair at IPC-Computer.
3. Sustainability through resource conservation and extended lifespan
   Every repair instead of replacement reduces the consumption of rare raw materials, minimizes electronic waste, and saves energy that would otherwise be required for the production and transport of new components.
   This not only restores your laptop to working order but also ensures it is repaired in an environmentally friendly manner.
   At the same time, the repair significantly extends the lifespan of your device—you continue to use existing technology instead of disposing of it.
4. Quality and Functionality Testing After Every Repair
   Following the repair, a comprehensive final technical inspection is performed, including stress testing and functionality checks of all interfaces.
   This ensures that your laptop functions like new—without limitations or hidden consequential damage.
5. Transparent prices and clear flat rates
   For common repairs, IPC-Computer offers standardized flat rates, e.g., for display replacement, power jack repair, motherboard repair, or Windows 11 upgrade.
   This gives you full cost transparency at all times—no surprises, no hidden additional costs. Link to the price list

Conclusion:
Repairs at IPC-Computer are technically more sophisticated, more sustainable, and often more cost-effective than Medion’s manufacturer service.
By repairing defective individual components instead of opting for expensive complete replacements, you save money, time, and resources, extend the lifespan of your laptop, and do your part for the environment at the same time.