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Comfortable return and exchange arrangementsOur extended return policies:
![]() Secure exchange by the IPC service promiseOnly IPC-Computer offers this: Direct professional support for the replacement of spare parts.![]() You are unsure whether the ordered spare parts or accessories will really fit? There you are in good company. With a variety of notebook brands and models with a variety of equipment, it can sometimes be difficult to find the right replacement or accessory. When shopping in the IPC shop, we offer you therefore double security. On the one hand, a return option that is extended up to full 30 days and free of charge, on the other hand, you can count on the support of our technical professionals when exchanging non-matching parts with the IPC service promise. This is much more likely to bring you to the right replacement or accessory. And if all the common efforts should not lead to the goal, you come straight and free of charge out of the number again. This means highest part hit ratios at zero cost risk.Naturally, the best is, when the corresponding replacement part or accessory for your laptop arrives at the first order. We have spent a lot of efforts over the last few years and are very proud of extremely low return and exchange rates thanks to sophisticated search and research functions. But what if? Four easy steps for the return and the fast reimbursement:
Area of applicationThese return policies apply to all items stored directly by IPC and are valid for all end consumers with residence and delivery addresses in Germany. The returned products must be in a visually and technically perfect condition. A replacement service that only exists here: The IPC service promiseThe IPC service promise ideally complements the zero-risk strategy for the spare parts purchase.The spare part purchased from us does not deliver the desired result? Then, within 30 days, you have the opportunity to put the problem into the hands of our specialist notebook workshop and, if necessary, arrange for a final solution as part of a repair order. The procedure![]()
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