Comfortable return and exchange arrangements

Our extended return policies:

  • Extended right of revocation up to 30 days
  • Without risk and free of charge
  • Simple and uncomplicated handling of returns
  • Fast reimbursement

Register return

The procedure

  1. Contacting:
    Contact us by e-mail or telephone and tell us about your problem.
     
  2. Determination of the cause and proposed solution: 
    We determine the exact cause in discussion with you and show you an economical solution. If we can not find a solution by e-mail or on the telephone, you may have your notebook checked by our experienced technicians in the IPC service workshop. Incidentally, when issuing a repair order, the solution proposal in the service workshop is free of charge.
     
  3. Easy off the purchase price:
    Of course, if another component is required or a technician repairs your device, we charge the cost of already paid replacement parts.
IPC service promise

Register return

These return policies apply to all items stored directly by IPC and are valid for all end consumers with residence and delivery addresses in Germany. The returned products must be in a visually and technically perfect condition.